Refund Policy

At Thaai Herbs, we prepare our products using 100% pure natural ingredients. We do not add chemicals or preservatives. Because our products are natural and freshly prepared, we follow a transparent and straightforward refund policy.

Order & Delivery Timeline

  • All orders are processed after full payment is received.

  • We deliver products within 10–14 days from the date of payment.

  • If we fail to deliver the product within a maximum of 15 days, the customer is eligible for a full refund.

Refund Eligibility

We provide a 100% full refund in the following cases:

  1. If the product is not delivered within 15 days after payment.

  2. If the product is received in a damaged condition.

  3. If the product is expired based on the manufacturing date at the time of delivery.

Important Notes

  • Customers must inform us within 48 hours of receiving a damaged or expired product.

  • Clear photos or videos may be required for verification.

  • Approved refunds will be processed to the original payment method within 5–7 business days.


Order Details

You can place your order through:

Website:
https://ztorespot.com/Thaai-Herbs/

WhatsApp Orders:
9080033542

For any questions or refund requests, please contact us through WhatsApp.