Privacy Policy

Introduction

Welcome to chennaithreadstore.com ("we," "us," or "our"). Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

1.1 Personal Information
We may collect the following personal information from you:

Contact Information: Name, email address, postal address, phone number.
Account Information: Username, password, purchase history.
Payment Information: Credit/debit card details, billing address.

1.2 Non-Personal Information
We may collect non-personal information, such as:

Device Information: IP address, browser type, operating system.
Usage Information: Pages viewed, time spent on the website, clicks, and other interactions.

2. How We Use Your Information

We use your information for the following purposes:

Order Processing: To process and fulfill your orders, and send order confirmations.
Customer Service: To provide customer support and respond to inquiries.
Marketing: To send promotional emails and updates about our products and services.
Improvement: To analyze website usage and improve our offerings.
Legal Compliance: To comply with legal obligations and protect against fraud.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: With third-party service providers who assist us in operating our website, conducting business, or serving you, so long as those parties agree to keep this information confidential.
Legal Requirements: If required by law or in response to legal processes, we may disclose your information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and login information.
Track website usage and activity.
Provide personalized advertising.

You can disable cookies through your browser settings, but this may affect the functionality of our website.

5. Data Security

We implement various security measures to protect your personal information:

Encryption: Secure Socket Layer (SSL) encryption for sensitive data transmission.
Access Controls: Restricted access to personal information to authorized personnel only.
Data Integrity: Regular updates and monitoring to safeguard data integrity.

6. Your Rights

You have the right to:

Access: Request access to your personal information.
Rectify: Request correction of inaccurate information.
Delete: Request deletion of your personal data.
Opt-Out: Opt-out of receiving marketing communications.

To exercise these rights, please contact us at [email address].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Chennai Thread Store
Address: No. 41A, Agasthiyar Street, Tambaram East, Chennai 600059.
Email: chennaithreadstore@gmail.com
Phone Number: +91 91768 46847