Refund Policies

Effective Date: 03.10.2023

Thank you for choosing Ztorespot™ to enhance your business. We are dedicated to providing you with top-notch services. Please carefully review our Refund & Return Policy to understand the procedures and guidelines in the event that you need to request a refund for our services.

1. Refunds for Non-Delivery of Services

We understand that unforeseen circumstances can arise. If we fail to deliver the purchased services (referred to as "Goods" in this policy) as per the agreed terms and within the specified time frame, you may be eligible for a refund.

1.1 Eligibility for Refund

To be eligible for a refund due to non-delivery of services, the following conditions must be met:

  • The request for a refund must be initiated within 14 working days from the date when the services should have been delivered as per the agreement.

1.2 Refund Process

To request a refund for non-delivery of services, please follow these steps:

  • Contact our customer support team via [Customer Support Email/Phone] within the specified time frame.
  • Provide details of the services not delivered and any relevant documentation or communication regarding the agreement.
  • Our team will review your request and investigate the issue.

1.3 Refund Outcome

  • If our investigation confirms non-delivery of services within the agreed-upon terms, we will initiate a refund to your original payment method.
  • The refund will be processed within 14 business days from the date your request is approved.

2. Returns for Services Received

In the event that you receive the services (Goods) and are dissatisfied or believe they do not meet the agreed-upon specifications, we allow for returns and refund requests under certain conditions.

2.1 Eligibility for Return & Refund

To be eligible for a return and refund for services received, the following conditions must be met:

  • The refund application should be submitted within 7 days from the date you receive the services.
  • The services provided do not adhere to the agreed-upon specifications or quality standards.

2.2 Return & Refund Process

To initiate a return and refund for services received, please follow these steps:

  • Contact our customer support team via [Customer Support Email/Phone] within 7 days of receiving the services.
  • Provide detailed information on why you are requesting a return and any relevant documentation that supports your claim.
  • Our team will review your request and assess the services provided against the agreed-upon specifications.

2.3 Refund Outcome

  • If your return and refund request is approved after our evaluation, we will process a refund to your original payment method.
  • The refund will be processed within 14 business days from the date your request is approved.
3. Shipping Policy

At Ztorespot, we offer a service-based approach to shipping. Our shipping and delivery occur after successful payment has been made. In the event of any issues, we strive to resolve them promptly, ensuring that your purchased order (Goods)  is delivered within 0-3 working days. Your satisfaction and timely delivery are our priorities. It's completely free.

4. Contact Us

If you have any questions or concerns regarding our Refund & Return Policy or any aspect of our services, please do not hesitate to reach out to our customer support team at [Customer Support Email/Phone]. We are here to assist you and ensure your satisfaction with our E-commerce Platform Service.

Ztorespot.com Operates 

1Milestone Technology Solution Private limited.

Office Address: No.1, Sivan Kovil Street, Needamangalam, Thiruvarur Dt, Tamilnadu -614404

Email Address: contact@ztorespot.com  Mobile No: +91 9363601020

Website URL: https://ztorespot.com/

Please note that this Refund & Return Policy may be subject to updates and changes. We recommend reviewing this policy periodically to stay informed of any modifications.