Refund & Return Policy
Refund & Return Policy – TM Chemicals
At TM Chemicals, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
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Products can be returned only if they are damaged, defective, or incorrectly delivered.
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Return requests must be initiated within 7 days of delivery.
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Items must be unused, in original condition, and in the original packaging.
Refunds
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Once we receive and inspect your returned product, we will notify you of the status of your refund.
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If approved, refunds will be processed and credited to your original payment method within 5–7 business days.
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For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI upon confirmation.
Non-Returnable Items
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Opened or used products
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Products returned after 7 days
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Bulk industrial or custom-labeled items (unless damaged)
How to Request a Return
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Contact our support team via WhatsApp: +91 81488 50182 or Email: shankhargo94@gmail.com
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Share your order number and a clear photo of the product.
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Our team will verify and guide you through the return process.
Shipping policy:
Orders will be delivered within 7 days
